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Multi-Mode Measures: From Potholes to Police

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Type: Conference Paper
Author: Ostrom, Elinor
Conference: Productivity and Program Evaluation: Challenges for the Public Service
Location: Indiana
Conf. Date: June
Date: 1975
URI: http://hdl.handle.net/10535/5791
Sector: Urban Commons
Region: North America
Subject(s): police
service delivery--measurement
public service
Abstract: "On Palm Sunday one year ago, I found myself walking down an Indianapolis street, carrying a yardstick and dashing out between passing cars to measure the potholes in the street. Why would any sane person dash out onto a busy street to risk their life to measure some holes in the ground? I must confess that I asked myself that question several times that day and other days while I helped develop our 'unobtrusive' measures of road conditions. The answer to that question takes a somewhat long route but will be the focus of this presentation."

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