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Abstract:
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"The paper invoked Public Service System Model which centers on'service triangle'. By taking common people and national civil servants in the farming and stockbreeding areas (FSA) in Inner Mongolia Autonomous Region as the research objects, with the major research methods of literature study and questionnaires, this paper investigated and analyzed the differences of those two groups on their basic needs towards public service and their satisfaction with the 'infrastructure construction and environmental protection platform', thereby researched the relationship between 'service platform' and 'needs of farmers and herdsmen' in the 'infrastructure construction and environmental protection service system' in the FSA in Inner Mongolia. The results showed that, compared with the national civil servants, the common people in the FSA in Inner Mongolia had lower basic need towards the 'public service of infrastructure construction and environmental protection' and lower satisfaction with the 'service platform'. Based on the analysis of the research results, and in reference to successful experiences of domestic and foreign public services, this paper recommended to innovate and develop nonprofit organizations as well as to create innovative electronic information system of public service in the FSA in Inner Mongolia, in order to effectively improve the service capability of the public service platform of environmental protection in the FSA in Inner Mongolia, and to enhance the public governance capability of local governments at the grassroots level in Inner Mongolia, which could lay a solid foundation for the construction of service-oriented government."
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