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Storage and Non-Payment: Persistent Informalities Within the Formal Water Supply of Hubli-Dharwad, India

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dc.contributor.author Burt, Zachary
dc.contributor.author Ray, Isha
dc.date.accessioned 2014-03-05T21:39:19Z
dc.date.available 2014-03-05T21:39:19Z
dc.date.issued 2014 en_US
dc.identifier.uri https://hdl.handle.net/10535/9278
dc.description.abstract "Urban water systems in Asia and Africa mostly provide intermittent rather than continuous water supplies; such systems compromise water quality and inconvenience the user. Starting in 2008, an upgrade to continuous (24/7) water services was provided for 10% of the twin cities of Hubli-Dharwad, India, through a process of privatisation and formalisation. The goals were to improve water quality, free consumers from collecting and storing water, and reduce non-revenue (i.e. unpaid for) water. Drawing on household surveys (n = 1986) conducted in 2010-2011 in the 24/7 zones, as well as on a range of interviews, we find that, even with 'formal' 24/7 water service, most consumers continue the supposedly 'informal' practices of in-home storage and water use without payment of bills. We argue that multiple unaccounted-for factors -- including a history of distrust between the consumer and the utility, seemingly small infrastructural details, resistance to higher tariffs, and valuing convenience above water quality -- have kept these informal practices embedded within the formalised delivery system. Our research contributes to understanding why formalisation may only partially supplant informal practices even when the formal system is functional and reliable." en_US
dc.language English en_US
dc.subject water supply en_US
dc.title Storage and Non-Payment: Persistent Informalities Within the Formal Water Supply of Hubli-Dharwad, India en_US
dc.type Journal Article en_US
dc.type.published published en_US
dc.type.methodology Case Study en_US
dc.coverage.region Middle East & South Asia en_US
dc.coverage.country India en_US
dc.subject.sector Water Resource & Irrigation en_US
dc.identifier.citationjournal Water Alternatives en_US
dc.identifier.citationvolume 7 en_US
dc.identifier.citationpages 106-120 en_US
dc.identifier.citationnumber 1 en_US
dc.identifier.citationmonth February en_US


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